FLOOR CLEANING MACHINE 

Here is an actual delivery case for your reference:

Thursdays at 10 am from the warehouse of Ontario, California (32090 S Etiwanda Ave., Ontario, CA 91761), one of our professional delivery team members happily picked up a C21 Floor Scrubber.

In the office, our customer support sent a text message informing our client the push behind floor scrubber he ordered will arrive in about half an hour to his company located in San Bernardino county, CA since the destination is very close to one of our warehouses. 

A video link showing how to put the machine to work is provided along with some valuable suggestions on how to use/maintain the machine:

1. Charge the floor scrubber fully (8 hours) every time. 

If you charge it and use it for shorter periods of time, it will shorten the battery life in the long run.  Make sure you charge the floor scrubber in a well-ventilated area, not in a closed room. The charger will automatically shut down when it’s full. Don’t put the charger on the wet floor or the charger will be damaged by the moisture. Charger shouldn’t be dropped to the floor since there is an IC plate in it.

2. You can clean the floor with clean water.

If you choose to add a small cup of neutral low foam/no foam solution with a full tank of water in the solution tank, please add the same amount of defoamer/anti-foam to the sewage tank to protect the vacuum motor.

3. All motors are protected (Vacuum motor, suction motor, traction motor). To reset them, find the black parts/switch & push them up.

One more advice : if you are not brushing the floor with water, lift up the brush or the friction would create strong current to your floor scrubber (lift up the squeegee assembly when it’s not in use or the rubber would be worn out which is unnecessary).

If the floor scrubbers are to be delivered to other states, our customer support will inform our clients with the tracking information once it’s available, such as the pro number, tracking website, & freight company’s customer number where they can see/find the estimated time of arrival or make delivery appointments if it’s preferable. A demo video clip link will also be provided, such as https://youtu.be/RocPHYIZCzQ?si=oPpeh8t6NYTRXqD_ in the text message/email.

Our customer support will also follow up in about 25 ~ 28 days to see if the clients have any questions and provide necessary support or answers if there is a need.